Our returns and exchanges policy

We unfortunately cannot take returns on items whose plastic wrapping has been opened.

We offer exchanges and returns for your unopened deck or tarot accessories within 14 days of your purchase date. Please let us know why you are returning your item by email or sending us note, we are always looking for feedback and ways to improve! Please note you are responsible for any shipping or postal fees you incur when shipping returns and exchanges back to us.

Labyrinthos charges a 15% restocking fee to all returned merchandise, you will be credited 80% of the original cost of your item. This helps cover the cost of the packaging, credit card processing fee,s the inspection of returned materials, and the repackaging of items for resale. This temporary increase in restocking fees will continue for the duration of the current coronavirus crisis. We hope you understand!

Please return your items to us through a postal service. Choose a prepaid, insured, traceable delivery service and mail your package. As the shipper, you are responsible for all packages shipped back to us. 

If you'd like to initiate a return, please message us at  faculty@labyrinthos.co and we'll help you out. We do this as we need to route the packages differently depending on whether the items were opened or not. 

For international shipments, when you ship a return, please indicate on package “RETURN, NO DUTIES” or your package will be returned to you.

We will not accept returns or exchanges on used product. Labyrinthos Academy reserves the right to deny an exchange or refund if necessary.